[Lex Computer & Tech Group/LCTG] HO printer troubles

[Rich Moffitt]

Peter, I'm assuming you mean the (non HP?) vendor of the ink cartridges may
have a solution. Yes, I think that's a good approach to take -- they may be
able to facilitate a return or exchange.

The firmware download for the 9010 appears to be very recent and includes
"Dynamic security" which blocks non HP cartridges, so the behavior George
mentions is expected if the cartridge in question was not an HP cartridge.
Screenshot below:
[image: image.png]

No additional fixes are listed in the firmware notes, so it appears this
update is solely to restrict 3rd party cartridge operation.

I've been using a laser printer for so long that I had almost forgotten
what was going on in the land of ink subscriptions, but this situation was
recently documented by an author at The Verge. HP is blocking third-party
printer ink again - The Verge
<https://www.theverge.com/2023/3/11/23635168/hp-printer-update-brick-third-party-ink-dynamic-security>



On Sat, May 27, 2023 at 7:00 PM <palbin24 at yahoo.com> wrote:

> George,
> You could reach out to the vendor, they may have a solution
>
> BTW, my HP source says that HP does not support the downgrade.
>
> Peter
>
> On May 27, 2023, at 2:24 PM, Rich Moffitt <rich at richmoffitt.org> wrote:
>
> 
> I would be surprised if HP provides assistance with this. I think third
> party cartridge sellers would be motivated to make this information
> available. Case in point, check out this search:
>
>
> https://www.google.com/search?q=how+to+downgrade+hp+printer+firmware+3rd+party&oq=how+to+downgrade+hp+printer+firmware+3rd+party
>
> I have not personally tried these methods, however. With luck, the printer
> will allow a downgrade to an older firmware revision and there isn't code
> that prevents them.
>
>
>
>
>
>
> On Sat, May 27, 2023 at 3:07 PM Drew King <dking65 at kingconsulting.us>
> wrote:
>
>> George,
>>
>> Try calling HP support.
>>
>> 800-752-0900 <https://gethuman.com/phone-number/HP/dial/~2270>
>>
>> Hewlett Packard likely does not want you to have older firmware, which is
>> why they don't put it on their website. Perhaps a conversation with a human
>> will get you a link to download an older version of firmware. Other than
>> that, I do not know where you can acquire firmware.
>>
>>
>> On 5/27/2023 2:47 PM, George Gamota wrote:
>>
>> HP OfficeJet pro 9010
>>
>> --
>> Drew King
>> ===============================================
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