[Lex Computer & Tech Group/LCTG] Google customer service telephone
Robert Primak
bobprimak at yahoo.com
Tue Feb 13 12:27:42 PST 2024
As per Bob Eckert and my replies about this topic:
Google has for a few years now required certain types of security protocols for applications accessing their services. If an application does not support these protocols, it must be set up with an App Password. You have to have two-factor authentication for your Google sign-in to create an App Password. Your password alone will not get you into your Google Account if you have set up any App Passwords.
For just logging in, Google may also require everyone now to use 2 Factor Authentication. I have to have my cell phone ready any time I want to log into Google services from my computers or netbook.
Your password obviously still works, so resetting it would not by itself clear up this issue. My Android phone does log in to Google services automatically if I have logged into my phone. iPhones may require a password in addition to being logged into your phone. The phone itself in either case is considered a second login factor.
I am not aware of any telephone support for Google. They do have a help forum. On a device where you can log in, try:https://support.google.com/accounts/community
Another placxe to stsart with Google Account login issues is here:https://support.google.com/accounts/?hl=en#topic=3382255
-- Bob Primak
On Monday, February 12, 2024 at 07:51:11 PM EST, Peter Albin via LCTG <lctg at lists.toku.us> wrote:
Do you log out of Google on your phone? If not, the password might have changed and you are in a “session “ with an old password.
Does Google have a “forgot password “ link?You may be able to use that if it exists
Alternatively can you change the password from your iPhone?
Also, here’s a link that might help
|
| Change or reset your password - Computer - Google Account Helpsupport.google.com | |
|
Peter
On Feb 12, 2024, at 7:21 PM, George Gamota via LCTG <lctg at lists.toku.us> wrote:
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Guys
I am going nuts trying to retrieve my Google account on my PC. I can get it on my iPhone and can see the password, but the password does not work on my PC.
I have been trying literally for days with no luck.
Does anybody have a telephone number for Google customer service?
George.
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