[Lex Computer & Tech Group/LCTG] Fwd: Action Required: VoIPo Ending Operations

Fri Aug 1 13:02:14 PDT 2025

When I migrated from my AT&T (i.e., Bell South) POTS line to OOMA, it took
just 48 hours for my number to move over.

stan_rose at alum.mit.edu

On Fri, Aug 1, 2025, 1:43 PM Mitchell I. Wolfe <mwolfe at vinebrook.com> wrote:

> Insufficient notice was given by VOIPo. VoIP providers are regulated by
> the FCC. The FCC mandates procedures including 30 days notice to customers
> before following other FCC mandates. See:
> https://www.fcc.gov/consumers/guides/when-your-telephone-company-discontinues-service
>
> If I have problems porting the phone number to another vendor, I may have
> to THREATEN to file a complaint to the FCC.
>
> Note to Peter: The VOIPO.com site currently only shows the VOIPo ceasing
> operations notice. You can still get to your online account by using
> virtual paths such as https://account.voipo.com/ .
>
> -- Mitch
>
> On 2025-08-01 12:21, Shaun Keller wrote:
>
> Another option is voip.ms. I've been using them for years.
> See their wiki for lots of good information.
> Also, https://www.youtube.com/c/VoIPmsOfficial/featured
> There is a VoIP app for them on Android
> https://play.google.com/store/apps/details?id=ms.voip.softphone.android&pli=1
>   iOS will be available later
> You can also get devices for POTS (aka old style phone/fax) connection.
> See voip.ms wiki.
> Example https://www.amazon.com/dp/B01JH7MYKA
> voip.ms instructions for setup
> https://wiki.voip.ms/article/Grandstream_HandyTone_802_-_HT802
>
> Shaun
>
> On Fri, Aug 1, 2025 at 11:29 AM Mitchell I. Wolfe via LCTG <
> lctg at lists.toku.us> wrote:
>
> To Peter:
>
> I am in the same predicament.
>
> I am switching to MagicJack. I ordered through walmart.com for $10 off
> and free next day delivery.
>
> Hopefully the porting process won't be terribly painful. I also will
> download and/or print recent billing statements and significant activity.
>
> VOIPo was founded in 2006. Recently there have been numerous erroneous
> billing mistakes. For example, see
> https://www.trustpilot.com/review/voipo.com .It is prudent to check your
> credit card statements and coordinate any refunds (including prepaid
> service) with them.
>
> This is the second VOIP provider to go out of business on me. Cheap is not
> always reliable...
>
> -- Mitch
>
> On 2025-08-01 08:34, Steve Isenberg via LCTG wrote:
>
> US Mobile (https://www.usmobile.com/home-phone) offers a home plan for
> $9.99/month (paid a year in advance).  Includes international calling and
> unlimited nationwide calling.
> Disclaimer: I use US Mobile service for both my cell phones.
> -steve
>
>
> On Fri, Aug 1, 2025 at 8:29 AM Stan Rose via LCTG <lctg at lists.toku.us>
> wrote:
>
> I use OOMA
> (
> https://www.ooma.com/home-phone-service/?srsltid=AfmBOopRNQ1V7VvZOx_HP-04D0FP2sbebmgJ9SSHGZlQiR-LSsJsk0wI
> )
> and have been very happy with their service. You just need their cable to
> phone adapter, which you can get on their website or Best Buy (and probably
> more places).
>
> Premium service is about $10/month and  that gets you call forwarding and
> blocking plus an optional second line. In addition to call forwarding, they
> have an app which also let's you answer on your cellphone, separate from
> the forwarding option.
>
> Stan
>
> stan_rose at alum.mit.edu
>
> On Fri, Aug 1, 2025, 8:16 AM Peter Albin via LCTG <lctg at lists.toku.us>
> wrote:
>
> I received the email below from VOIPO. Has anyone else received it?
> Does anyone recommend another service?
> Thanks,
> Peter Albin
>
> Begin forwarded message:
>
> *From:* `VOIPo Support <support at voipo.com>
> *Date:* July 31, 2025 at 10:36:45 PM EDT
> *To:* palbin24 at yahoo.com
> *Subject:* *Action Required: VoIPo Ending Operations*
>
> Dear Valued VoIPo Customer,
>
> We are writing to inform you of an important change that will affect your
> telecommunications service.
>
> VoIPo will be ceasing operations effective August 6th, 2025 at 11:59PM EST.
> This was not an easy decision, but due to challenging market conditions,
> significant financial losses, and a key vendor disrupting our ability to
> process credit cards or issue refunds, we can no longer operate.
>
> Your Next Steps
> Our top priority is to make sure that you have minimal disruption and that
> your phone number is easily transferred to a new provider. We highly
> recommend VoIP.ms, an established telecommunications provider with over 15
> years of experience with residential and business phone systems, as well as
> VoIP resellers.
>
> The VoIP.ms team is ready to help and has taken several steps to make sure
> things are seamless for you. We believe VoIP.ms will provide you with
> excellent service, customer support, and competitive rates.
>
> Exclusive Benefits for VoIPo Customers:
> $10 complimentary account credit (applied after your initial deposit)
> Dedicated migration support team
> Seamless number porting assistance
> Compatible with your existing equipment
>
> Get Started Today
>
> Visit: https://migration.voip.ms/voipo
> Email dedicated support: voipo at voip.ms
>
> Important: Please note, VoIP.ms cannot access your previous VoIPo account
> information or resolve past billing/service issues. Your VoIP.ms account
> will be completely separate and independent.
>
> For outstanding VoIPo account matters, VoIPo will provide limited support
> through closing via e-mail at support at voipo.com.
>
> What Happens Next
> Now through August 6th: Your current VoIPo service continues normally
> Start your migration: Contact VoIP.ms using the information above to begin
> setup
> Number porting: VoIP.ms will handle transferring your phone numbers
> August 6th: VoIPo service ends. If you do not transfer your number to
> another provider such as VoIP.ms, you may experience a disruption in
> service.
>
> Why VoIP.ms?
> We highly recommend VoIP.ms because they offer:
> Competitive transparent pricing with no hidden fees or minimum monthly
> spend
> 99.9% uptime reliability
> 24/7 customer support
> Advanced features and call quality
> Strong reputation in the telecommunications industry
>
> Time is important - we encourage you to begin your migration as soon as
> possible to ensure a smooth transition before the August 6th closure date.
>
> Thank you for your business over the years. While we're disappointed that
> our journey together is ending, we're confident that VoIP.ms will be able
> to support all your communications needs.
>
> Sincerely,
> VoIPo Team
>
> Questions?
> VoIP.ms migration support: voipo at voip.ms
> VoIPo account closure matters: support at voipo.com
>
>
>
> --
>
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