[Lex Computer & Tech Group/LCTG] Wi-Fi help

Fri Oct 31 15:41:48 PDT 2025

macys.com<http://macys.com> is working ok from fios.

you can also use a general outage detector, e.g. this one<https://downforeveryoneorjustme.com/macys.com>.

On Oct 31, 2025, at 18:25, Harriet J. Cohen via LCTG <LCTG at lists.toku.us> wrote:

I also get my Internet service from RCN/Astound. When I try to reach macys.com<http://macys.com/>, I get this message, both with my VPN on and with my VPN off:
Access Denied
You don't have permission to access the requested URL on this server.

Reference: 0.6824c317.1761949060.69a9d062

I have in the past been able to access macys.com<http://macys.com/>. I wonder what's up.

Harriet

------ Original Message ------
From "Ken Pogran via LCTG" <lctg at lists.toku.us<mailto:lctg at lists.toku.us>>
To "Adam Broun" <abroun at gmail.com<mailto:abroun at gmail.com>>
Cc "Lexington Computer and Technology Group" <lctg at lists.toku.us<mailto:lctg at lists.toku.us>>
Date 10/31/2025 6:10:55 PM
Subject Re: [Lex Computer & Tech Group/LCTG] Wi-Fi help

Adam,

I think you're right; it's pretty clear that's the case.   And it's not that connectivity, per se, is blocked.  Rather, the "web site" is serving up a page with an "ACCESS DENIED" error message, stating "You do not have permission to access the requested URL on this server."

I do have a paid VPN service available, and access to macys.com<http://macys.com/> works just fine.    So Macy's web site service provider has some sort of beef with connections from  RCN/Astound.

Ken

Adam Broun via LCTG wrote on 10/31/25 5:59 PM:
There's a good chance those websites are blocking your specific ISP.  Nothing to do with your routers.  The only answer is to hotspot off your phone (thus using a different ISP effectively) or using a paid VPN that isnt being blocked by that website's provider.

On Fri, Oct 31, 2025 at 5:48 PM carllazarus--- via LCTG < lctg at lists.toku.us<mailto:lctg at lists.toku.us>> wrote:
Open a command window on your pc and type tracert followed by the URL you are trying to reach.  Example:  tracert www.google.com<http://www.google.com/> .  It returns a list of the hops being made on route to that web location.  The first hop is to your router, which will probably have an address like 192.168.68.1.

-- Carl

From: LCTG <lctg-bounces+carllazarus= comcast.net at lists.toku.us<mailto:comcast.net at lists.toku.us>> On Behalf Of Harry Forsdick via LCTG
Sent: Friday, October 31, 2025 5:26 PM
To: Peter Albin <palbin24 at yahoo.com<mailto:palbin24 at yahoo.com>>
Cc: Harry Forsdick <forsdick at gmail.com<mailto:forsdick at gmail.com>>; Lexington Computer and Technology Group < lctg at lists.toku.us<mailto:lctg at lists.toku.us>>
Subject: Re: [Lex Computer & Tech Group/LCTG] Wi-Fi help

Peter,

Although I can't remember much from my networking days, I do remember that if you type traceroute (Mac) or tracert (PC) you used to be able to figure out how your data was being routed.  I just tried it from my Mac and couldn't make any sense of the information returned.

You may be looking for something else...

-- Harry

Harry Forsdick<http://www.forsdick.com/resume/>
Town Meeting Member Precinct 7<http://lexingtontmma.org/>
harry at forsdick.com<https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=harry@forsdick.com>
www.forsdick.com<http://www.forsdick.com/>

46 Burlington St.
Lexington, MA 02420<https://goo.gl/xZXT2F>
(781) 799-6002 (mobile)<callto:17817996002>

On Fri, Oct 31, 2025 at 5:16 PM Peter Albin via LCTG < lctg at lists.toku.us<mailto:lctg at lists.toku.us>> wrote:
I have an Asus RT-AX5400 router. When I access one specific website, I
receive "Access Denied." If I use my cell phone for internet access
instead of the Wi-Fi I am able to access the same website without any
issues.

How do I find out where or how the router is blocking my access? Is it a
different issue?

Thanks!

Peter

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