[Lex Computer & Tech Group/LCTG] Looking for PC help

Fri Mar 20 05:49:55 PDT 2026

About two years ago I had an issue on my computer and  took it into the Geek Squad.  They moved me to the new Outlook and I lost my entire address book.  When I got them to return to the old outlook I had to entirely rebuild the address list

John Rudy

781-861-0402

781-718-8334  cell

13 Hawthorne Lane

Bedford MA

 <mailto:jjrudy1 at comcast.net> jjrudy1 at comcast.net

From: LCTG <lctg-bounces+jjrudy1=comcast.net at lists.toku.us> On Behalf Of Stan Rose via LCTG
Sent: Friday, March 20, 2026 5:53 AM
To: Lex Computer Group <LCTG at lists.toku.us>
Subject: Re: [Lex Computer & Tech Group/LCTG] Looking for PC help

I use use Outlook Classic on my Win11 desktop to connect with a Gmail account, an MSN email account, an Outlook.com email account and an Exchange account (alum.mit.edu <http://alum.mit.edu> ). 

I also connect those same email accounts to the Gmail app on my Galaxy S26Ultra phone and both the Gmail and Apple mail app on my iPad mini 7. They are all connected using IMAP protocol. It all works fine; a change on one device (reading, deleting, creation ) is always reflected on the other devices as soon as they sync, every few minutes.

I dread being forced to move from Outlook Classic to "modern" Outlook.

Stan
stan_rose at alum.mit.edu <mailto:stan_rose at alum.mit.edu> 

On Fri, Mar 20, 2026 at 3:21 AM George Gamota via LCTG <lctg at lists.toku.us <mailto:lctg at lists.toku.us> > wrote:

What are the issues? I have been using Outlook classic and have two GOOGLE accounts with no problem.

I find ChatGPT fixes most issues with the computer/printer etc. Gives a step-by-step help. I use screen shots to show them the issue, and their recommendations as the fix is done..

George

From: LCTG <lctg-bounces+ggamota=stma-llc.com at lists.toku.us <mailto:stma-llc.com at lists.toku.us> > On Behalf Of George Gamota via LCTG
Sent: Tuesday, March 17, 2026 7:19 PM
To: Drew King <dking65 at kingconsulting.us <mailto:dking65 at kingconsulting.us> >
Cc: Lex Computer Group <lctg at lists.toku.us <mailto:lctg at lists.toku.us> >
Subject: Re: [Lex Computer & Tech Group/LCTG] Looking for PC help

I have outlook classic and two Gmail accounts on windows 11 PC.

All working fine 

George 

Sent from my iPhone

On Mar 17, 2026, at 5:54 PM, Drew King via LCTG <lctg at lists.toku.us <mailto:lctg at lists.toku.us> > wrote:

 Hi all Outlook Classic users. 

Yes, there are known documented issues with Outlook classic and Gmail in 2026. 

I just got access to Outlook classic and did a successful connection to Gmail. 

There are some workarounds and fixes. 

Here are a couple of links with information. The second link has some workarounds that may help you if you're affected. 

https://copilot.microsoft.com/shares/iqgH7HAte4wmMsDKfDbn1 

https://share.note.sx/1v7fm6n7#5A9+bWkZOhKJf4EaZ7tOSPv7CveV1RNxkhtXc0yYdQo 

Mar 17, 2026 9:50:12 AM John Rudy via LCTG  <mailto:lctg at lists.toku.us> <lctg at lists.toku.us>:

I use outlook (the old one) and have my PC and cell phone share mail.  This was set up by Best Buy when I bought the hardware.  So I don’t know.  I subscribe to Best Buy’s The Geek Squad and find that it is worth the money.

I’ll forward your note to the Computer and Technology Group and there is a chance that someone will know something useful

John

John Rudy

781-861-0402

781-718-8334  cell

13 Hawthorne Lane <https://www.google.com/maps/search/13+Hawthorne+Lane+Bedford+MA?entry=gmail&source=g> 

Bedford MA <https://www.google.com/maps/search/13+Hawthorne+Lane+Bedford+MA?entry=gmail&source=g> 

 <mailto:jjrudy1 at comcast.net> jjrudy1 at comcast.net

<image001.png>

From: Steve Berry  <mailto:steveberrydhs at gmail.com> <steveberrydhs at gmail.com> 
Sent: Tuesday, March 17, 2026 9:25 AM
To: john.rudy at alum.mit.edu <mailto:john.rudy at alum.mit.edu> 
Subject: Looking for PC help

Hi John,

I got your name from Jay Flynn, a Lexington friend who suggested you might know someone who could help me.

I use Outlook on two pc's and had the pc's and my cellphone syncing email. Somehow I have stopped Microsoft Outlook accessing Gmail and need to fix that.

Any suggestions?

Steve Berry
SteveBerrydhs at gmail.com <mailto:SteveBerrydhs at gmail.com> 
Cell: 781-223-5476
Home: 781-862-3779

-- 
Drew King 

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