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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:13.0pt'>Hi all.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>I hope someone has a suggestion : )<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>My daughter has a windows 10 p.c. desktop; and she plugged in an HDD external hard drive (that has a USB cable on one end & power plug on the other end) into her p.c. and apparently the HDD is dying (or dead?)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>She plugged it in and hears a noise. And when she goes to ‘my computer’ it’s not seen there.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>should we be looking to hire a data recovery person?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>or is there anything we can do with this?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>any suggestions on what to do next? <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>thanks!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>denise<o:p></o:p></span></p></div></body></html>