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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:13.0pt'>Hi all,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>thanks to everyone who responded! I’ve been replying individually to all. all very helpful!! : )<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'>denise<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Robert Primak <bobprimak@yahoo.com> <br><b>Sent:</b> Saturday, November 20, 2021 9:19 PM<br><b>To:</b> Denise <denise@rcn.com>; Evie <et8686@gmail.com><br><b>Cc:</b> lctg@lists.toku.us<br><b>Subject:</b> Re: [Lex Computer & Tech Group/LCTG] question re failing external hard drive; any suggestions?<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Power surges are one more reason that if you keep an external hard drive or SSD connected to the computer and powered on all the time, this drive should not be considered a backup drive. This applies especially to Windows File History dedicated drives. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>-- Bob Primak<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p></div></div><div id="yahoo_quoted_8329738280"><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>On Saturday, November 20, 2021, 02:22:35 PM EST, Evie <<a href="mailto:et8686@gmail.com">et8686@gmail.com</a>> wrote: <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><div id=yiv6838791424><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Hi Denise, <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Also... to protect your data and computer/network devices going forward:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Always have a backup/restore strategy and plan; such as backup your data to external HDDs or pay to store your data remotely.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>You may also consider having an "UPS, Battery Backup & Surge Protector" device to protect all your computer/network devices, thus, data. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>UPS is an Uninterruptible Power Supply. In case of a sudden power outage, power surge/spike, etc., which may damage your computer or HDDs, and may cause data loss, <a href="https://www.groovypost.com/unplugged/why-you-need-uninterruptible-power-supply-pc/" target="_blank">https://www.groovypost.com/unplugged/why-you-need-uninterruptible-power-supply-pc/</a>. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Good reading on this topic,<span class=yiv6838791424gmail-hscoswrapper> <b>Top 6 Data Loss Causes and Top 10 Preventions, </b><a href="https://www.novabackup.com/blog/top-6-data-loss-causes-and-top-10-preventions" target="_blank">https://www.novabackup.com/blog/top-6-data-loss-causes-and-top-10-preventions</a>.</span><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><br><br><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>I lost my external HDD/data after a severe thunderstorm many moons ago, luckily, I backed up the data and was able to restore the data. We have also bought UPS to protect our computers/HDDs/network devices since. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Evie<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p><div><div id=yiv6838791424yqt45804><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>On Fri, Nov 19, 2021 at 11:06 PM Robert Primak <<a href="mailto:bobprimak@yahoo.com" target="_blank">bobprimak@yahoo.com</a>> wrote:<o:p></o:p></span></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>In Windows, I'd use File History, since it's built into Windows. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Duplicating onto a second drive is more of a copy/paste operation, unless the daily volume of changes is massive. I copy/paste entire Folders in both Windows and Linux. A lot of my daily volume is email downloads. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>-- Bob Primak<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div></div><div id="yiv6838791424gmail-m_2492433930699868235yahoo_quoted_7499795202"><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>On Friday, November 19, 2021, 09:52:46 PM EST, Steve Parus <<a href="mailto:sparus@umich.edu" target="_blank">sparus@umich.edu</a>> wrote: <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><div id="yiv6838791424gmail-m_2492433930699868235yiv5943465315"><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>FreeFileSync is one software tool that can keep the two backup drives files duplicate copies of each other. Lots of options and configuration possibilities. Windows, macOS and Linux. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Steve Parus<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><br><br><o:p></o:p></span></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>On Nov 19, 2021, at 6:59 PM, Robert Primak <<a href="mailto:bobprimak@yahoo.com" target="_blank">bobprimak@yahoo.com</a>> wrote:<o:p></o:p></span></p></blockquote></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Even if the drive is giving the "click of death" it may be able to give up its data if it is coaxed. But if Windows can't even see the drive, I'm pretty sure it won't be able to recover the data.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Just a reminder for next time -- get two external hard drives and make one a copy of the other. It's unlikely two drives will fail at the same time. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Personally, I'm a bit paranoid/OCD. I have everything saved in triplicate externally and in duplicate internally (two separate partitions). I also use two or more operating systems -- three Linux at present, and Windows 10 Pro. The multi-Linux OS drive is external. And then there's my Chromebook, which also has a Linux on it. And several SD Cards for data. My Android phone also has an internal extra SD Card. And Cloud Backup. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Data recovery services are expensive. but if what's on the external drive is really valuable to you, consider this option. And DON'T USE THE DRIVE if you want to recover the data.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>-- Bob Primak <o:p></o:p></span></p></div></div><div id="yiv6838791424gmail-m_2492433930699868235yiv5943465315yahoo_quoted_7556756217"><div><div><div id="yiv6838791424gmail-m_2492433930699868235yiv5943465315"><div><div><p><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>Hi all.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p></o:p></span></p><p><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>I hope someone has a suggestion : )</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p></o:p></span></p><p><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>My daughter has a windows 10 p.c. desktop; and she plugged in an HDD external hard drive (that has a USB cable on one end & power plug on the other end) into her p.c. and apparently the HDD is dying (or dead?)</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p></o:p></span></p><p><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>She plugged it in and hears a noise. And when she goes to ‘my computer’ it’s not seen there.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p></o:p></span></p><p><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>should we be looking to hire a data recovery person?</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p></o:p></span></p><p><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>or is there anything we can do with this?</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p></o:p></span></p><p><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>any suggestions on what to do next?</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p></o:p></span></p><p><span style='font-size:13.0pt;font-family:"Helvetica",sans-serif;color:#26282A'>thanks!</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#26282A'><o:p></o:p></span></p></div></div></div></div></div></div></div></blockquote></div></div></div></div></div></div></blockquote></div></div></div></div></div></div></div></div></body></html>