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<div dir="ltr" data-setdir="false">Here's a constructive answer.</div><div dir="ltr" data-setdir="false"><br></div><div dir="ltr" data-setdir="false"><div><div>Ted, look into this thread from Microsoft Answers.</div><div><br></div><div dir="ltr" data-setdir="false"><div><div><div style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, sans-serif;">RtkNGUI64.exe (Title) </div><div style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, sans-serif;"><br></div><div style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, sans-serif;">https://answers.microsoft.com/en-us/windows/forum/all/rtkngui64exe/b940280f-9386-4242-bc90-1aaf0f1841ed</div></div></div></div><div><br></div><div>It does contain all the usual advice on resetting Microsoft/Windows Update, running sfc/scannow and dism restorehealth, but it also contains one post where the author of that post caught the specific error message and seems to have pinpointed the underlying issue. It's a driver conflict between Microsoft and your device manufacturer -- specifically the Realtek HD Audio Driver and Control Center software. </div><div><br></div><div><i>[blockquote begins] </i></div></div></div></div><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div><br></div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div>You seem to have many different issues on your PC . . .</div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div><br></div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div><b><i>RtkNGUI64.exe and RAVBg64.exe are the Realtek Audio device driver on your PC</i></b></div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div><br></div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div>LogiLDA.dll is the Logitech Download Assistant</div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div><br></div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div>HPStatusBl.dll is the Taskbar icon app for your HP Printer driver software</div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div><br></div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div><br></div></div></div></div><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div>Have you recently received a large Windows 10 update?</div></div></div></div></blockquote><div class="ydp20157bd7yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px;"><div dir="ltr" data-setdir="false"><div><div><br></div><div><i>[blockquote ends] </i></div><div><br></div><div>-- Reply from <b>DaveM121, Advisor</b> in this thread from 2019: </div><div><b><br></b></div><div><b>RtkNGUI64.exe</b> (Title) </div><div><br></div><div><a href="https://answers.microsoft.com/en-us/windows/forum/all/rtkngui64exe/b940280f-9386-4242-bc90-1aaf0f1841ed">https://answers.microsoft.com/en-us/windows/forum/all/rtkngui64exe/b940280f-9386-4242-bc90-1aaf0f1841ed</a> </div><div><br></div><div dir="ltr" data-setdir="false"><b>This is a RealTek driver related issue</b>. Find your device manufacturer's web site and see if there is an updated driver or a driver updating tool you can use to install their latest driver for Realtek HD Audio and its associated control center. <b>Save that driver installer</b> -- you may need to reinstall the driver and its software EVERY MONTH if you are as unlucky as I have been with my Intel NUC-PCs, both of which had Realtek HD Audio drivers and the Control Center for the Realtek HD Audio sound environment. </div><div><br></div><div>My Intel NUC PCs have all had Realtek sound drivers. MS Update supplies an incompatible driver in some of their Cumulative or Optional Updates.</div><div><br></div><div>You can disable updating drivers through Windows Update, but I would not do this if this is only a recent issue and not an ongoing battle between your vendor and Microsoft Updates. (My issue was an ongoing battle, so I used the Intel Drivers and Support App and now I run that every time there is a new Microsoft Update applied to my Windows 10 (or 11) Pro PCs.) </div><div><br></div><div>Just find the latest manufacturer driver and software for Realtek HD Audio for your device and install those packages. I'll bet the issue and the error message will go away very swiftly. But you may need to do this installation every month if this turns into an ongoing battle as my issue did. </div><div><br></div><div>If you want, I'll also link you with instructions for preventing Windows Update from offering and installing drivers. </div><div><br></div><div>Windows 11 has even worse driver issues. There I had to disable two security features related to core isolation and protected memory to run my new Tower PC with their Windows 11 drivers! And those are MICROSOFT DRIVERS!!</div><div><br></div><div>-- Bob Primak</div></div><br></div>
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On Thursday, August 25, 2022 at 01:42:27 PM EDT, Ted Kochanski <tedpkphd@gmail.com> wrote:
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<div><div id="yiv7306483321"><div dir="ltr">All,<div><br></div><div>for the past few months I have received a number of updates to Windows 10</div><div>In this same time period the occasional Win problems have grown to be much more than annoying</div><div><br></div><div>After a crash during the Wed Zoom Call -- it took me more than 1 hour to have a pseudo-functioning Win 10 computer</div><div>At this point I get a half dozen or so messages of the nature of failure to find dll or even more bizarre messages such as </div><div><br></div><div><img src="cid:jw6JuvuM7AZ8f4RmxXu5" yahoo_partid="1.2" alt="image.png" width="562" height="226"><br></div><div><br></div><div><br></div><div>Has anyone else experienced creeping- Win-10 problems</div><div>Does anyone have a fix or </div><div>Does anyone have a contact who is skilled in addressing these kinds of things</div><div><br></div><div><br></div><div>Thanks</div><div><br></div><div>Ted</div><div><br></div></div>
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