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<p><font size="4">I agree with Bob!</font></p>
<p><font size="4">That USB popup is NOT from Microsoft!</font></p>
<p><font size="4">Can you share more about what brand of PC, where
it came from, etc...?</font></p>
<p><font size="4">Hopefully you have a license key stored properly
in the BIOS, so you can successfully do a clean installation.</font></p>
<p><font size="4">Here are instructions for creating the proper
media for your license.<br>
</font></p>
<p><font size="4"><a class="moz-txt-link-freetext" href="https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d">https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d</a></font></p>
<p><font size="4"><br>
</font></p>
<p>Drew.<br>
</p>
<div class="moz-cite-prefix">On 9/27/2022 1:47 PM, Robert Primak
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:687658714.1093154.1664300827643@mail.yahoo.com">
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<div class="ydp945ff75yahoo-style-wrap" style="font-family:
Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px;">
<div dir="ltr" data-setdir="false" style=""><font size="3">The
message you show in the image you attached is not a
legitimate Windows message. </font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3"><br>
</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3">Where
did you buy this new PC, and what brand and model is it?</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3"><br>
</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3">Someone
has included some non-Windows program which is messing with
your files and uploading them somewhere. This is not a
legitimate application. You may need to wipe the system
drive of this PC and install a legitimate copy of Windows 10
or Windows 11. At the very least, wipe the drive (reformat
it) and reinstall Windows from actual Microsoft Windows
retail install media -- NOT anything the seller or the
manufacturer may have provided as "recovery media" or a
"recovery partition". You do not want to use the computer
with this rogue software installed on it. Continuing to use
a computer with rogue software on it will lead to more lost
data or worse.</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3"><br>
</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3">The
entire message is cut off in your attached image. I'd like
to see the entire message box, as it has a brand name (which
I suspect is a third party security product) at the bottom
of the message, to the left of the Yes/No selection ovals. </font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3"><br>
</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3">You
can use another computer (without any rogue program on it)
to download and create Windows install media using the
Microsoft Media Creation Tool. You would then need to start
up the new computer with the install media USB as the boot
device, NOT your main system drive. This means getting into
your EFI or BIOS and resetting the boot order. </font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3"><br>
</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3">If
this is too advanced for you to do for yourself, you can ask
group members for help guiding you through the steps.</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3"><br>
</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3">My
concern is that I want you to have a clean install of
genuine Microsoft Windows, not the setup you have now, which
has at least one rogue program installed and is destroying
your data. Preinstalled third party security programs can
sometimes do more harm than good. And they are very
difficult to remove. </font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3"><br>
</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3">To
the Group -- I am including the original attachment with
this reply, as well as the quoted original message from
Grace.</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3"><br>
</font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3">--
Bob Primak </font></div>
<div dir="ltr" data-setdir="false" style=""><font size="3"><br>
</font></div>
</div>
<div id="ydp494f0305yahoo_quoted_4552342509"
class="ydp494f0305yahoo_quoted">
<div style="font-family:'Helvetica Neue', Helvetica, Arial,
sans-serif;font-size:13px;color:#26282a;">
<div> On Tuesday, September 27, 2022 at 12:07:43 PM EDT, Grace
Poon <a class="moz-txt-link-rfc2396E" href="mailto:impression.gk@hotmail.com"><impression.gk@hotmail.com></a> wrote: </div>
<div><br>
</div>
<div><br>
</div>
<div>
<div id="ydp494f0305yiv6474050152">
<div dir="ltr">
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);">
<br clear="none">
</div>
<div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
Whenever I insert a USB drive on my new PC,</div>
</div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
this message comes up</div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
first time when I said Yes,</div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
it removes all my files </div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
Since then I click No</div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
the second time it comes up with a message that one of
the file 'fails to upload', </div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
and then all the files 'disappeared'!!</div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
<br clear="none">
</div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
Thank you & Best Regards</div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
Grace</div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0, 0, 0);"
class="ydp494f0305yiv6474050152elementToProof">
<br clear="none">
</div>
<div style="font-family:Calibri, Helvetica,
sans-serif;font-size:12pt;color:rgb(0,0,0);">
<br clear="none">
</div>
<hr tabindex="-1"
style="display:inline-block;width:98%;">
<div id="ydp494f0305yiv6474050152yqt09297"
class="ydp494f0305yiv6474050152yqt1979647735">
<div dir="ltr"
id="ydp494f0305yiv6474050152divRplyFwdMsg"><font
style="font-size:11pt;" face="Calibri, sans-serif"
color="#000000"><b>From:</b> Robert Primak
<a class="moz-txt-link-rfc2396E" href="mailto:bobprimak@yahoo.com"><bobprimak@yahoo.com></a><br clear="none">
<b>Sent:</b> Monday, September 26, 2022 4:26 PM<br
clear="none">
<b>To:</b> Lex Computer Group
<a class="moz-txt-link-rfc2396E" href="mailto:lctg@lists.toku.us"><lctg@lists.toku.us></a>; Grace Poon
<a class="moz-txt-link-rfc2396E" href="mailto:impression.gk@hotmail.com"><impression.gk@hotmail.com></a><br clear="none">
<b>Subject:</b> Re: [Lex Computer & Tech
Group/LCTG] USB drive</font>
<div> </div>
</div>
<div>
<div style="font-family:Helvetica Neue, Helvetica,
Arial, sans-serif;font-size:13px;"
class="ydp494f0305yiv6474050152x_ydp1e3d7e48yahoo-style-wrap">
<div dir="ltr">I'd be curious to know how a new
Windows PC wiped the data from a USB drive
without user intervention. </div>
<div dir="ltr"><br clear="none">
</div>
<div dir="ltr">Have you tired Recuva, from the
makers of CCleaner?</div>
<div dir="ltr"><br clear="none">
</div>
<div dir="ltr"><span><span style="font-size:13px;"><a class="moz-txt-link-freetext" href="https://www.ccleaner.com/recuva">https://www.ccleaner.com/recuva</a></span></span><br
clear="none">
</div>
<div><br clear="none">
</div>
<div dir="ltr">-- Bob Primak </div>
<div dir="ltr"><br clear="none">
</div>
</div>
<div
id="ydp494f0305yiv6474050152x_yahoo_quoted_4631637378"
class="ydp494f0305yiv6474050152x_yahoo_quoted">
<div style="font-family:'Helvetica Neue',
Helvetica, Arial,
sans-serif;font-size:13px;color:#26282a;">
<div>On Sunday, September 25, 2022 at 11:34:04
AM EDT, Grace Poon
<a class="moz-txt-link-rfc2396E" href="mailto:impression.gk@hotmail.com"><impression.gk@hotmail.com></a> wrote:
</div>
<div><br clear="none">
</div>
<div><br clear="none">
</div>
<div>
<div
id="ydp494f0305yiv6474050152x_yiv6259426120">
<div dir="ltr">
<div
id="ydp494f0305yiv6474050152x_yiv6259426120yqtfd43098"
class="ydp494f0305yiv6474050152x_yiv6259426120yqt6290244078">
<div style="font-family:Calibri,
Helvetica,
sans-serif;font-size:12pt;color:rgb(0,0,0);"
class="ydp494f0305yiv6474050152x_yiv6259426120elementToProof">
<br clear="none">
</div>
</div>
<div style="background-color:#FFFFFF;">
<blockquote type="cite">
<div
id="ydp494f0305yiv6474050152x_yiv6259426120yqtfd25159"
class="ydp494f0305yiv6474050152x_yiv6259426120yqt6290244078">
<div dir="ltr">
<p
style="margin-top:0px;margin-bottom:0px;"
class="ydp494f0305yiv6474050152x_yiv6259426120x_MsoNormal">
<span
style="font-size:10.0pt;font-family:sans-serif;color:windowtext;"></span></p>
</div>
<p
style="margin-top:0px;margin-bottom:0px;"
class="ydp494f0305yiv6474050152x_yiv6259426120x_MsoNormal
ydp494f0305yiv6474050152x_yiv6259426120elementToProof">
All</p>
</div>
<p
style="margin-top:0px;margin-bottom:0px;"
class="ydp494f0305yiv6474050152x_yiv6259426120x_MsoNormal
ydp494f0305yiv6474050152x_yiv6259426120elementToProof">
I have a new PC </p>
<p
style="margin-top:0px;margin-bottom:0px;"
class="ydp494f0305yiv6474050152x_yiv6259426120x_MsoNormal
ydp494f0305yiv6474050152x_yiv6259426120elementToProof">
and it has wiped off all the files
from 2 USB drives</p>
<p
style="margin-top:0px;margin-bottom:0px;"
class="ydp494f0305yiv6474050152x_yiv6259426120x_MsoNormal
ydp494f0305yiv6474050152x_yiv6259426120elementToProof">
There are programs on the internet
for recovering USB files,</p>
<p
style="margin-top:0px;margin-bottom:0px;"
class="ydp494f0305yiv6474050152x_yiv6259426120x_MsoNormal
ydp494f0305yiv6474050152x_yiv6259426120elementToProof">
Please any suggestions which one
will be good to try?</p>
<p
style="margin-top:0px;margin-bottom:0px;"
class="ydp494f0305yiv6474050152x_yiv6259426120x_MsoNormal
ydp494f0305yiv6474050152x_yiv6259426120elementToProof">
Thank you</p>
<p
style="margin-top:0px;margin-bottom:0px;"
class="ydp494f0305yiv6474050152x_yiv6259426120x_MsoNormal
ydp494f0305yiv6474050152x_yiv6259426120elementToProof">
Grace</p>
</blockquote>
<div
id="ydp494f0305yiv6474050152x_yiv6259426120yqtfd11551"
class="ydp494f0305yiv6474050152x_yiv6259426120yqt6290244078"><br
clear="none">
</div>
</div>
</div>
</div>
<div id="ydp494f0305yiv6474050152x_yqtfd20847"
class="ydp494f0305yiv6474050152x_yqt6290244078">===============================================<br
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<pre class="moz-quote-pre" wrap="">===============================================
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</pre>
</blockquote>
<div class="moz-signature">-- <br>
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