<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Rich,<div>Thanks for the clarification </div><div>That is exactly what I meant <br><br><div dir="ltr">Peter</div><div dir="ltr"><br><blockquote type="cite">On May 27, 2023, at 7:15 PM, Rich Moffitt <rich@richmoffitt.org> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr">Peter, I'm assuming you mean the (non HP?) vendor of the ink cartridges may have a solution. Yes, I think that's a good approach to take -- they may be able to facilitate a return or exchange.<div><br></div><div>The firmware download for the 9010 appears to be very recent and includes "Dynamic security" which blocks non HP cartridges, so the behavior George mentions is expected if the cartridge in question was not an HP cartridge. Screenshot below:</div><div><div><image.png></div><br></div><div><br></div><div>No additional fixes are listed in the firmware notes, so it appears this update is solely to restrict 3rd party cartridge operation.</div><div><br></div><div>I've been using a laser printer for so long that I had almost forgotten what was going on in the land of ink subscriptions, but this situation was recently documented by an author at The Verge. <a href="https://www.theverge.com/2023/3/11/23635168/hp-printer-update-brick-third-party-ink-dynamic-security">HP is blocking third-party printer ink again - The Verge</a></div><div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, May 27, 2023 at 7:00 PM <<a href="mailto:palbin24@yahoo.com">palbin24@yahoo.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">George,<div>You could reach out to the vendor, they may have a solution </div><div><br></div><div>BTW, my HP source says that HP does not support the downgrade.<br><br><div dir="ltr">Peter</div><div dir="ltr"><br><blockquote type="cite">On May 27, 2023, at 2:24 PM, Rich Moffitt <<a href="mailto:rich@richmoffitt.org" target="_blank">rich@richmoffitt.org</a>> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr">I would be surprised if HP provides assistance with this. I think third party cartridge sellers would be motivated to make this information available. Case in point, check out this search:<div><br></div><div><a href="https://www.google.com/search?q=how+to+downgrade+hp+printer+firmware+3rd+party&oq=how+to+downgrade+hp+printer+firmware+3rd+party" target="_blank">https://www.google.com/search?q=how+to+downgrade+hp+printer+firmware+3rd+party&oq=how+to+downgrade+hp+printer+firmware+3rd+party</a><br></div><div><br></div><div>I have not personally tried these methods, however. With luck, the printer will allow a downgrade to an older firmware revision and there isn't code that prevents them.</div><div><br></div><div><br></div><div><br></div><div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sat, May 27, 2023 at 3:07 PM Drew King <<a href="mailto:dking65@kingconsulting.us" target="_blank">dking65@kingconsulting.us</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div style="padding-bottom:1px">
<p><font size="5">George,</font></p>
<p><font size="5">Try calling HP support.</font></p>
<p><a title="HP's best phone number is
800-752-0900" href="https://gethuman.com/phone-number/HP/dial/~2270" style="box-sizing:border-box;outline:0px;color:rgb(0,169,234);text-decoration:none;font-weight:bolder;font-size:1.875rem;display:block;font-family:"Open Sans",Arial,Helvetica,sans-serif;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)" target="_blank">800-752-0900</a></p>
<p>Hewlett Packard likely does not want you to have older firmware,
which is why they don't put it on their website. Perhaps a
conversation with a human will get you a link to download an older
version of firmware. Other than that, I do not know where you can
acquire firmware.</p>
<p><br>
</p>
<div>On 5/27/2023 2:47 PM, George Gamota
wrote:<br>
</div>
<blockquote type="cite"><span style="font-size:12pt;color:rgb(31,73,125)">HP OfficeJet pro 9010</span></blockquote>
<div>-- <br>
Drew King</div>
</div>
<u></u><u></u>
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