<div dir="auto">Sine you received this as an email and not a notification on your phone there’s a good chance this is a scam, trying to get you to click on one of the links in the email and give them your password.</div><div dir="auto"><br></div><div dir="auto">I would go into Settings, click on your Apple ID then iCloud to see how much storage you are actually using. If it’s still well below 50gb then that reinforces the theory. Just delete the email.</div><div dir="auto"><br></div><div dir="auto">If you already clicked on the link in the email, then change your iCloud password immediately. </div><div dir="auto"><br></div><div dir="auto">On the other hand if your storage really is full, that same screen will let you see what’s using all the space and you can decide what to do from there. </div><div dir="auto"><br></div><div dir="auto">iCloud+ is a legitimate thing…they rebranded paid plans a while ago and bundled some other services into it (<a href="https://support.apple.com/guide/icloud/icloud-overview-mmfc854d9604/icloud#:~:text=iCloud%2B%20is%20the%20premium%20subscription,iCloud%2B%20and%20manage%20your%20subscription">https://support.apple.com/guide/icloud/icloud-overview-mmfc854d9604/icloud#:~:text=iCloud%2B%20is%20the%20premium%20subscription,iCloud%2B%20and%20manage%20your%20subscription</a>.)</div><div dir="auto"><br></div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Oct 25, 2023 at 08:22 Steve Isenberg via LCTG <<a href="mailto:lctg@lists.toku.us">lctg@lists.toku.us</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div dir="ltr"><div class="gmail_default" style="font-family:"trebuchet ms",sans-serif;color:rgb(11,83,148)"><font size="4" style="font-family:"trebuchet ms",sans-serif;color:rgb(11,83,148)"><span style="font-family:"comic sans ms",sans-serif">Mike,</span></font></div><div class="gmail_default" style="color:rgb(11,83,148)"><font size="4" style="color:rgb(11,83,148)"><span style="font-family:"comic sans ms",sans-serif">I urge you to either call or chat with Apple or visit them at their store in the Burlington Mall. Today wouldn't be too soon.</span></font></div><div class="gmail_default" style="color:rgb(11,83,148)"><font size="4" style="color:rgb(11,83,148)"><span style="font-family:"comic sans ms",sans-serif"><br></span></font></div><div class="gmail_default" style="color:rgb(11,83,148)"><font size="4" style="color:rgb(11,83,148)"><span style="font-family:"comic sans ms",sans-serif">The </span><span style="font-family:monospace;color:rgb(0,0,0)"><a href="https://support.apple.com/contact" target="_blank" style="font-family:monospace">https://support.apple.com/contact</a></span><span style="font-family:"comic sans ms",sans-serif"> page on the Apple site lets you access "Billing and subscriptions"; look there, and from that page you can contact them by live Chat or a live Call.</span></font></div><div class="gmail_default" style="color:rgb(11,83,148)"><font size="4" style="color:rgb(11,83,148)"><span style="font-family:"comic sans ms",sans-serif"><br></span></font></div><div class="gmail_default" style="color:rgb(11,83,148)"><font size="4" style="color:rgb(11,83,148)"><span style="font-family:"comic sans ms",sans-serif">You should also check your credit card records to see when your most recent $.99 payment was made.</span></font></div><div class="gmail_default" style="color:rgb(11,83,148)"><font size="4" style="color:rgb(11,83,148)"><span style="font-family:"comic sans ms",sans-serif"><br></span></font></div><div class="gmail_default" style="color:rgb(11,83,148)"><font size="4" style="color:rgb(11,83,148)"><span style="font-family:"comic sans ms",sans-serif">Good luck, let us know how this turns out.</span></font></div><div class="gmail_default" style="font-family:"trebuchet ms",sans-serif;font-size:small;color:rgb(11,83,148)"><font size="4" style="font-family:"trebuchet ms",sans-serif;color:rgb(11,83,148)"><span style="font-family:"comic sans ms",sans-serif">-steve</span></font><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Oct 25, 2023 at 2:03 AM Michael Alexander via LCTG <<a href="mailto:lctg@lists.toku.us" target="_blank">lctg@lists.toku.us</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div>
<div>Fellow members,</div><div><br><span>Until sometime</span><span> this evening, I had 50 GB of iCloud </span><span>storage for my iPhone, for which Apple extracted $0.99 per month from my credit card. Then, without warning, Apple told me I had used up all of <i>5 GB of my 5 GB allotment</i> (those are not typos! See screen shot, below.)</span><br>
</div><div><span><br></span></div><div><span>I recall having used ~13-14 GB of the 50 GB allotment.</span></div><div><span><br></span></div><div><span>When I go to Settings/iCloud, the storage info is more or less consistent with these new claims.</span></div><div><span><br></span></div><div>What’s going on? What is the “+” appended to iCloud? How can this be rectified? Has my phone been hacked?</div><div><br></div><div>Thanks, in advance, for insights.</div><div><br></div><div> Mike Alexander</div><div><br></div><div><br></div><div><br></div>
<div><img src="cid:18b66bdd63e8814255d1" style="width: 672px; max-width: 100%; background-color: rgba(0, 0, 0, 0) !important; border-color: rgb(255, 255, 255) !important; color: rgb(255, 255, 255) !important;"></div><div><br></div><div><div><br></div><div><a href="https://overview.mail.yahoo.com/?.src=iOS" target="_blank"></a><br></div></div>
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