<div dir="ltr">Sorry to hear that. For what it's worth, I've found Apple's phone support to be quite good and might be more time-efficient for you.<div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Oct 25, 2023 at 9:40 AM Michael Alexander via LCTG <<a href="mailto:lctg@lists.toku.us">lctg@lists.toku.us</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
Thanks for all your responses.<div><br></div><div>For what it’s worth -- I hovered over the address on the email; it gave me <a href="http://apple.com" target="_blank">apple.com</a>. So I’m becoming confident that Apple itself has shafted me.<br><br>My latest charge card bill shows a $0.99 charge from Apple. So a missed payment can’t be at fault unless Apple didn’t record the payment even though they charged me.<br><br>I have a full schedule today and tonight. Somehow, I’m going to have to fit in an appointment at the Apple store.<br><br><br><br><p style="font-size:15px;color:rgb(113,95,250);padding-top:15px;margin-top:0px">On Wednesday, October 25, 2023, 9:18 AM, Robert Primak <<a href="mailto:bobprimak@yahoo.com" target="_blank">bobprimak@yahoo.com</a>> wrote:</p><blockquote><div id="m_3306264881898064111yiv0370093809"><div><div style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:13px"><div></div>
<div><br clear="none"></div><div dir="ltr">Adam B. is most likely correct. I would do as he suggests, then do as Steve I. suggests, to make sure everything is OK in your actual Apple accounts.</div><div dir="ltr"><br clear="none"></div><div dir="ltr">As Adam notes, there are a lot of email scams going around surrounding iCloud storage. I get them in Yahoo email, even though I have never had an account with Apple (though some enterprising souls did a long time ago open accounts using my info.).</div><div dir="ltr"><br clear="none"></div><div dir="ltr">Do we need a Potpourri item or a brief announcement to our user group about this issue? (I'd like to let Apple users present this.) </div><div dir="ltr"><br clear="none"></div><div dir="ltr">-- Bob Primak</div><div dir="ltr"><br clear="none"></div>
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On Wednesday, October 25, 2023 at 02:03:44 AM EDT, Michael Alexander via LCTG <<a href="mailto:lctg@lists.toku.us" target="_blank">lctg@lists.toku.us</a>> wrote:
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<div>Fellow members,</div><div><br clear="none"><span>Until sometime</span><span> this evening, I had 50 GB of iCloud </span><span>storage for my iPhone, for which Apple extracted $0.99 per month from my credit card. Then, without warning, Apple told me I had used up all of <i>5 GB of my 5 GB allotment</i> (those are not typos! See screen shot, below.)</span><br clear="none">
</div><div><span><br clear="none"></span></div><div><span>I recall having used ~13-14 GB of the 50 GB allotment.</span></div><div><span><br clear="none"></span></div><div><span>When I go to Settings/iCloud, the storage info is more or less consistent with these new claims.</span></div><div><span><br clear="none"></span></div><div>What’s going on? What is the “+” appended to iCloud? How can this be rectified? Has my phone been hacked?</div><div><br clear="none"></div><div>Thanks, in advance, for insights.</div><div><br clear="none"></div><div> Mike Alexander</div><div><br clear="none"></div><div><br clear="none"></div><div><br clear="none"></div>
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