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<div dir="ltr" data-setdir="false" style=""><font size="3">Glad to see you're back up and running, George.</font></div><div dir="ltr" data-setdir="false" style=""><font size="3"><br></font></div><div dir="ltr" data-setdir="false" style=""><font size="3">-- Bob Primak </font></div><div dir="ltr" data-setdir="false" style="font-size: 13px;"><br></div><div style="font-size: 13px;"><br></div>
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On Tuesday, February 13, 2024 at 06:31:46 PM EST, George Gamota <ggamota@stma-llc.com> wrote:
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--></style><div><div class="yiv9806842353WordSection1"><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">A good question. Basically he had me go thru a bunch of steps which I already did many times with no success but now they worked.</span></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">As a bonus I got a download of 416 emails which I did not see. </span></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">As to make sure I had the guy wait online for me to restart the computer and all works well – cross my fingers.</span></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">George</span></p><p class="yiv9806842353MsoNormal"><span style="font-size:18.0pt;color:#1F497D;"> </span></p><div id="yiv9806842353yqt84376" class="yiv9806842353yqt0255935827"><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in;"><p class="yiv9806842353MsoNormal"><b>From:</b> palbin24@yahoo.com <palbin24@yahoo.com> <br clear="none"><b>Sent:</b> Tuesday, February 13, 2024 6:19 PM<br clear="none"><b>To:</b> George Gamota <ggamota@stma-llc.com><br clear="none"><b>Cc:</b> Robert Primak <bobprimak@yahoo.com>; Lexington Computer Group New Address Distribution <LCTG@lists.toku.us><br clear="none"><b>Subject:</b> Re: [Lex Computer & Tech Group/LCTG] Google customer service telephone</p></div></div><p class="yiv9806842353MsoNormal"> </p><p class="yiv9806842353MsoNormal">What was the solution?</p><div><p class="yiv9806842353MsoNormal">Peter </p></div><div><p class="yiv9806842353MsoNormal"><br clear="none"><br clear="none"></p><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt;"><p style="margin-bottom:12.0pt;" class="yiv9806842353MsoNormal">On Feb 13, 2024, at 6:12 PM, George Gamota via LCTG <<a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:lctg@lists.toku.us" target="_blank" href="mailto:lctg@lists.toku.us">lctg@lists.toku.us</a>> wrote:</p></blockquote></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt;"><div><p class="yiv9806842353MsoNormal"></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">I finally got to speak to a human after 1 hour and 52 minutes. He resolved my issue</span></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">George</span></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;"> </span></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">FWIW</span></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">I have been on hold by GOOGLE to get a human to help me for 57 minutes. I got it by calling 650 253 0000.</span></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">Will let everyone know if I do get a human.</span></p><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;color:#1F497D;">George</span></p><p class="yiv9806842353MsoNormal"><span style="font-size:18.0pt;color:#1F497D;"> </span></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in;"><p class="yiv9806842353MsoNormal"><b>From:</b> Robert Primak <<a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:bobprimak@yahoo.com" target="_blank" href="mailto:bobprimak@yahoo.com">bobprimak@yahoo.com</a>> <br clear="none"><b>Sent:</b> Tuesday, February 13, 2024 3:28 PM<br clear="none"><b>To:</b> George Gamota <<a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:ggamota@stma-llc.com" target="_blank" href="mailto:ggamota@stma-llc.com">ggamota@stma-llc.com</a>>; <a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:palbin24@yahoo.com" target="_blank" href="mailto:palbin24@yahoo.com">palbin24@yahoo.com</a><br clear="none"><b>Cc:</b> Lexington Computer Group New Address Distribution <<a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:lctg@lists.toku.us" target="_blank" href="mailto:lctg@lists.toku.us">lctg@lists.toku.us</a>><br clear="none"><b>Subject:</b> Re: [Lex Computer & Tech Group/LCTG] Google customer service telephone</p></div></div><p class="yiv9806842353MsoNormal"> </p><div><div><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;">As per Bob Eckert and my replies about this topic:</span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;">Google has for a few years now required certain types of security protocols for applications accessing their services. If an application does not support these protocols, it must be set up with an App Password. You have to have two-factor authentication for your Google sign-in to create an App Password. Your password alone will not get you into your Google Account if you have set up any App Passwords.</span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;">For just logging in, Google may also require everyone now to use 2 Factor Authentication. I have to have my cell phone ready any time I want to log into Google services from my computers or netbook. </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;">Your password obviously still works, so resetting it would not by itself clear up this issue. My Android phone does log in to Google services automatically if I have logged into my phone. iPhones may require a password in addition to being logged into your phone. The phone itself in either case is considered a second login factor. </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;">I am not aware of any telephone support for Google. They do have a help forum. On a device where you can log in, try:</span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;"><a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="https://support.google.com/accounts/community">https://support.google.com/accounts/community</a></span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:12.0pt;">Another placxe to stsart with Google Account login issues is here:</span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"><a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="https://support.google.com/accounts/?hl=en#topic=3382255"><span style="font-size:12.0pt;">https://support.google.com/accounts/?hl=en#topic=3382255</span></a></span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:13.5pt;">-- Bob Primak </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;"> </span></p></div></div><div id="yiv9806842353yahoo_quoted_7894903892"><div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">On Monday, February 12, 2024 at 07:51:11 PM EST, Peter Albin via LCTG <<a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:lctg@lists.toku.us" target="_blank" href="mailto:lctg@lists.toku.us">lctg@lists.toku.us</a>> wrote: </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;"> </span></p></div><div><div id="yiv9806842353"><div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">Do you log out of Google on your phone? If not, the password might have changed and you are in a “session “ with an old password.</span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;"> </span></p></div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">Does Google have a “forgot password “ link?</span></p><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">You may be able to use that if it exists </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">Alternatively can you change the password from your iPhone?</span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;"> </span></p></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">Also, here’s a link that might help </span></p></div><div><div><div><table border="0" cellspacing="0" cellpadding="0" width="300" style="width:225.0pt;background:#E9E9EB;border-collapse:collapse;" class="yiv9806842353MsoNormalTable"><tbody><tr><td colspan="1" rowspan="1" style="padding:0in 0in 0in 0in;"><table border="0" cellspacing="0" cellpadding="0" width="300" style="width:225.0pt;background:#E9E9EB;" class="yiv9806842353MsoNormalTable"><tbody><tr><td colspan="1" rowspan="1" style="padding:6.0pt 0in 6.0pt 0in;"><div style="margin-left:12.0pt;margin-right:12.0pt;max-width:100%;overflow:hidden;"><p class="yiv9806842353MsoNormal"><span style="font-size:9.0pt;font-family:sans-serif;color:black;"><a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="https://support.google.com/accounts/answer/41078?hl=en&co=GENIE.Platform%3DDesktop"><span style="color:black;text-decoration:none;">Change or reset your password - Computer - Google Account Help</span></a></span></p><p class="yiv9806842353MsoNormal"><span style="font-size:8.5pt;font-family:sans-serif;color:black;"><a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="https://support.google.com/accounts/answer/41078?hl=en&co=GENIE.Platform%3DDesktop"><span style="color:#A2A2A9;text-decoration:none;">support.google.com</span></a></span></p></div></td><td colspan="1" rowspan="1" width="36" style="width:27.0pt;padding:4.5pt 9.0pt 4.5pt 0in;"><p class="yiv9806842353MsoNormal"><a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="https://support.google.com/accounts/answer/41078?hl=en&co=GENIE.Platform%3DDesktop"><span style="font-family:sans-serif;text-decoration:none;"></span></a></p><div><p class="yiv9806842353MsoNormal"><span style="font-family:sans-serif;color:blue;"><a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="https://support.google.com/accounts/answer/41078?hl=en&co=GENIE.Platform%3DDesktop"><span style="text-decoration:none;"><image002.png></span><span style="font-family:sans-serif;color:windowtext;text-decoration:none;"></span></a></span></p></div><p class="yiv9806842353MsoNormal"> </p></td></tr></tbody></table></td></tr></tbody></table></div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;"> </span></p></div></div><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;"> </span></p><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">Peter</span></p></div><div id="yiv9806842353yqt56014"><div><p style="margin-bottom:12.0pt;" class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;"> </span></p><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt;"><p style="margin-bottom:12.0pt;" class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">On Feb 12, 2024, at 7:21 PM, George Gamota via LCTG <<a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:lctg@lists.toku.us" target="_blank" href="mailto:lctg@lists.toku.us">lctg@lists.toku.us</a>> wrote:</span></p></blockquote></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt;"><div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;font-family:sans-serif;color:#26282A;"></span></p></div></blockquote></div></div></div><div id="yiv9806842353yqt00517"><div><div><p class="yiv9806842353msonormal"><span style="font-size:12.0pt;color:#1F497D;">Guys</span></p><p class="yiv9806842353msonormal"><span style="font-size:12.0pt;color:#1F497D;">I am going nuts trying to retrieve my Google account on my PC. I can get it on my iPhone and can see the password, but the password does not work on my PC.</span></p><p class="yiv9806842353msonormal"><span style="font-size:12.0pt;color:#1F497D;">I have been trying literally for days with no luck.</span></p><p class="yiv9806842353msonormal"><span style="font-size:12.0pt;color:#1F497D;">Does anybody have a telephone number for Google customer service?</span></p><p class="yiv9806842353msonormal"><span style="font-size:12.0pt;color:#1F497D;">George</span><span style="font-size:12.0pt;color:black;">.</span></p></div><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">===============================================<br clear="none">::The Lexington Computer and Technology Group Mailing List::<br clear="none">Reply goes to sender only; Reply All to send to list.<br clear="none">Send to the list: <a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:LCTG@lists.toku.us" target="_blank" href="mailto:LCTG@lists.toku.us">LCTG@lists.toku.us</a> Message archives: <a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="http://lists.toku.us/pipermail/lctg-toku.us/">http://lists.toku.us/pipermail/lctg-toku.us/</a><br clear="none">To subscribe: email <a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:lctg-subscribe@toku.us" target="_blank" href="mailto:lctg-subscribe@toku.us">lctg-subscribe@toku.us</a> To unsubscribe: email <a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:lctg-unsubscribe@toku.us" target="_blank" href="mailto:lctg-unsubscribe@toku.us">lctg-unsubscribe@toku.us</a><br clear="none">Future and Past meeting information: <a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="http://LCTG.toku.us">http://LCTG.toku.us</a><br clear="none">List information: <a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="http://lists.toku.us/listinfo.cgi/lctg-toku.us">http://lists.toku.us/listinfo.cgi/lctg-toku.us</a><br clear="none">This message was sent to <a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:palbin24@yahoo.com" target="_blank" href="mailto:palbin24@yahoo.com">palbin24@yahoo.com</a>.<br clear="none">Set your list options: <a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="http://lists.toku.us/options.cgi/lctg-toku.us/palbin24@yahoo.com">http://lists.toku.us/options.cgi/lctg-toku.us/palbin24@yahoo.com</a></span></p></div></div></div><div id="yiv9806842353yqt58649"><p class="yiv9806842353MsoNormal"><span style="font-size:10.0pt;color:#26282A;">===============================================<br clear="none">::The Lexington Computer and Technology Group Mailing List::<br clear="none">Reply goes to sender only; Reply All to send to list.<br clear="none">Send to the list: <a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:LCTG@lists.toku.us" target="_blank" href="mailto:LCTG@lists.toku.us">LCTG@lists.toku.us</a> Message archives: <a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="http://lists.toku.us/pipermail/lctg-toku.us/">http://lists.toku.us/pipermail/lctg-toku.us/</a><br clear="none">To subscribe: email <a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:lctg-subscribe@toku.us" target="_blank" href="mailto:lctg-subscribe@toku.us">lctg-subscribe@toku.us</a> To unsubscribe: email <a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:lctg-unsubscribe@toku.us" target="_blank" href="mailto:lctg-unsubscribe@toku.us">lctg-unsubscribe@toku.us</a><br clear="none">Future and Past meeting information: <a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="http://LCTG.toku.us">http://LCTG.toku.us</a><br clear="none">List information: <a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="http://lists.toku.us/listinfo.cgi/lctg-toku.us">http://lists.toku.us/listinfo.cgi/lctg-toku.us</a><br clear="none">This message was sent to <a rel="nofollow noopener noreferrer" shape="rect" ymailto="mailto:bobprimak@yahoo.com." target="_blank" href="mailto:bobprimak@yahoo.com.">bobprimak@yahoo.com.</a><br clear="none">Set your list options: <a rel="nofollow noopener noreferrer" shape="rect" target="_blank" href="http://lists.toku.us/options.cgi/lctg-toku.us/bobprimak@yahoo.com">http://lists.toku.us/options.cgi/lctg-toku.us/bobprimak@yahoo.com</a></span></p></div></div></div></div><div><p class="yiv9806842353MsoNormal"><Untitled attachment 00308.txt></p></div></div></blockquote></div></div></div></div></div>
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