[Lex Computer & Tech Group/LCTG] FW: SecureVideo - Zoom: exclamation point in triangle - enabling screensharing permissions

Fri Jul 31 19:10:33 PDT 2020

All of a sudden Judy found that she couldn't share her Apple screen with
Zoom.  Turns out there are some changes with the newest release.  Those with
Apple might want to read this article

John

John Rudy

781-861-0402

781-718-8334 (cell)

20 Heritage Drive

Lexington, MA  02420

From: Judith Mir <judithmir at me.com> 
Sent: Friday, July 31, 2020 10:08 PM
To: John Rudy <jjrudy1 at comcast.net>
Cc: Judith Mir <judithmir at me.com>
Subject: SecureVideo - Zoom: exclamation point in triangle - enabling
screensharing permissions

https://hub.securevideo.com/Knowledge/Details/328

Zoom: exclamation point in triangle - enabling screensharing permissions

Support Center > Tips and Settings 

Published 12/26/2019 at 10:05pm UTC

Page viewed 5680 times

Details

macOS Catalina added a new category of app permissions called "Screen
Recordings". This prevents a user from being able to share their screen
through an app until permission is given specifically for that app. 

If you have NOT granted this permission, then if you try to share your
screen through the Zoom app, there will be error images instead (showing an
exclamation mark inside of a rectangle, instead of a preview of what you
might be able to share):

You may also be interested in these articles:

*	Mac: Exclamation mark in orange triangle - Enable camera access
*	Mac: Exclamation mark in orange triangle - Enable microphone access

Answer

*	During a session
*	Outside of a session

During a session

1. If you are in a session and recieved the above error, click on the
"Share" button anyway (lower right hand corner).

2. A pop up with appear with a button to "Open System Preferences". Click on
that button.

3. This will open your System Preferences in a new window. It should
automatically open to the "Security & Privacy" section, and the "Privacy"
tab, with the "Screen Recording" category selected. Click on the lock symbol
in the lower left hand corner to make changes. 

6. You will be prompted to enter the password for your computer. (The same
password you use when you boot up your computer.) Then click "Unlock".

7. Once the preferences are unlocked, click on the checkbox next to "zoom.us
<http://zoom.us> ". A prompt will appear to let you know that this setting
will not be able to take effect you quit Zoom. Let the other person/people
in your session know that you'll be right back, and then click "Quit Now".

*	If you're the host of the session, be sure to click "Leave now", and
NOT "End meeting for all". This will allow you to leave without forcing
anyone else to have to reconnect.

8. Click on the lock symbol again to save your changes. 

9. Re-enter your session. You will now be able to share your screen.

Outside of a session

1. Click on the Apple icon in the upper left hand corner of your computer's
screen, and select "System Preferences".

2. In the window that appears, click on "Security & Privacy". 

3. Scroll down the list on the left-hand side and select "Screen Recording".
Then click on the lock symbol in the lower left hand corner to make changes.

4. You will be prompted to enter the password for your computer. (The same
password you use when you boot up your computer.) Then click "Unlock".

5. Once the preferences are unlocked, click on the checkbox next to "zoom.us
<http://zoom.us> ", and then the lock symbol to save changes. You will now
be able to screenshare in your next session. 

This article was last reviewed by our Support team on December 26, 2019.

Judith Mir

11 Longwood Avenue Apt 301

Brookline, MA 02446

617-610-0271

Email:

judithmir at me.com <mailto:judithmir at me.com> 

Web site:

www.judithmir.com <http://www.judithmir.com> 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.toku.us/private.cgi/lctg-toku.us/attachments/20200731/dd5de675/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 27675 bytes
Desc: not available
URL: <http://lists.toku.us/private.cgi/lctg-toku.us/attachments/20200731/dd5de675/attachment.png>