[Lex Computer & Tech Group/LCTG] question re failing external hard drive; any suggestions?

Shelly Lowenthal shelly.lowenthal at gmail.com
Fri Nov 19 11:16:29 PST 2021


Data recovery is possible but expensive (I had to do it in 1994). Always best to store important data on two drives, never just on one.

Shelly Lowenthal

> On Nov 19, 2021, at 1:34 PM, Denise <denise at rcn.com> wrote:
> 
> 
> Hi all.
>  
> I hope someone has a suggestion : )
>  
> My daughter has a windows 10 p.c. desktop; and she plugged in an HDD external hard drive (that has a USB cable on one end & power plug on the other end) into her p.c. and apparently the HDD is dying (or dead?)
>  
> She plugged it in and hears a noise. And when she goes to ‘my computer’ it’s not seen there.
>  
> should we be looking to hire a data recovery person?
> or is there anything we can do with this?
> any suggestions on what to do next?
>  
> thanks!
>  
> denise
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