[Lex Computer & Tech Group/LCTG] question re failing external hard drive; any suggestions?

[Denise]

Hi all.

 

I hope someone has a suggestion : )

 

My daughter has a windows 10 p.c. desktop; and she plugged in an HDD
external hard drive (that has a USB cable on one end & power plug on the
other end) into her p.c. and apparently the HDD is dying (or dead?)

 

She plugged it in and hears a noise. And when she goes to 'my computer' it's
not seen there.

 

should we be looking to hire a data recovery person?

or is there anything we can do with this?

any suggestions on what to do next? 

 

thanks!

 

denise

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