[Lex Computer & Tech Group/LCTG] From an online Technology Review Service I get

[Ken Pogran]

Seems to me the sales help at MicroCenter would be better versed in 
selling computers than in the more mundane—but nonetheless 
vital—electronics such as UPSs and surge protectors.

I have a suspicion the sales help at You-Do-It Electronics in Needham 
would be much more knowledgeable about such things; the slant of the 
store is different.

But the point is well taken: If you're going to invest in computing 
hardware, you ought to invest in a UPS, or at least surge protector, 
that meets your needs. And the average buyer needs to learn about that. 
A retail store that sells computer hardware ought to have a clearly 
written "What to Know About Surge Protectors and UPS (And Why You Need 
One)" fact sheet to hand out (or at least have on prominent display). I 
daresay that having such a thing would help them sell more such devices.

Ken Pogran

Harry Forsdick wrote on 6/25/23 9:22 AM:
> Ted,
>
> Re: On Sun, Jun 25, 2023 at 8:51 AM Ted Kochanski <tedpkphd at gmail.com 
> <mailto:tedpkphd at gmail.com>> wrote:
>
>     ...
>
>     Case in point -- yesterday I bought a new UPS at Microcenter --
>     two different sales assistants were unable to understand the
>     ratings of the various products -- specifically the relationship
>     between Watt - Hours, Joules, and Watts although they could babble
>     the manufacturer's PR-line about pure sinewave power
>
>
> I suspect most of the sales assistants at Microcenter didn't go to 
> MIT, nor could they pass a PhD qualifier exam...  But, they probably 
> know answers to questions most customers would ask.
>
> My best advice would be to do your research on your cell phone in the 
> store on the product manufacturer's website for the particular product 
> you are considering buying.
>
> -- Harry
>
> On Sun, Jun 25, 2023 at 8:51 AM Ted Kochanski <tedpkphd at gmail.com 
> <mailto:tedpkphd at gmail.com>> wrote:
>
>     I'm willing to bet that just as a lot of the people who answer
>     queries for "local companies" are actually located in Bangaloru in
>     India --
>     so too will a lot of the "gig" workers building and training the
>     models for local companies be Bangaloruan as well
>
>     Once globalization was viewed as the way to democratize tech --
>     combining local subject matter expertise with global technical
>     competence
>
>     The reality has been the global spread of the "moronocracy" --
>     wasting everyone's time  --- in you having to provide for yourself
>     the expertise for the services [with the "assistance of remote
>     customer servants"] which at one time you could obtain locally
>
>     Case in point -- yesterday I bought a new UPS at Microcenter --
>     two different sales assistants were unable to understand the
>     ratings of the various products --
>     specifically the relationship between Watt - Hours, Joules, and
>     Watts although they could babble the manufacturer's PR-line about
>     pure sinewave power
>
>
>     Ted
>

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