[Lex Computer & Tech Group/LCTG] From an online Technology Review Service I get

[Harry Forsdick]

Ken,

Last time I went to You-Do-It, I was really disappointed to see that the
wonderful store I used to love was a shadow of its former self.  Something
must have happened to the fortunes of the owners of that store.

This is not surprising given how easy it is to get all of the things
You-Do-It sold for less online -- but lacking the ability to see the
product ahead of buying it -- and lacking the ability to imagine what you
might do with a product you'd never seen before...  Which explains a lot of
the weird stuff I am discovering in my basement as we do the
inevitable clean out for, uh, experienced couples.

Regards,

-- Harry


Harry Forsdick <http://www.forsdick.com/resume/>
Lexington Photo Scanning <http://lexingtonphotoscan.com/>
Town Meeting Member Precinct 7 <http://lexingtontmma.org/>
harry at forsdick.com   46 Burlington St., Lexington, MA 02420
<https://goo.gl/xZXT2F>
(781) 799-6002 (mobile) <callto:17817996002>
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On Sun, Jun 25, 2023 at 12:18 PM Ken Pogran <pogran at alum.mit.edu> wrote:

> Seems to me the sales help at MicroCenter would be better versed in
> selling computers than in the more mundane—but nonetheless
> vital—electronics such as UPSs and surge protectors.
>
> I have a suspicion the sales help at You-Do-It Electronics in Needham
> would be much more knowledgeable about such things; the slant of the store
> is different.
>
> But the point is well taken: If you're going to invest in computing
> hardware, you ought to invest in a UPS, or at least surge protector, that
> meets your needs. And the average buyer needs to learn about that. A retail
> store that sells computer hardware ought to have a clearly written "What to
> Know About Surge Protectors and UPS (And Why You Need One)" fact sheet to
> hand out (or at least have on prominent display). I daresay that having
> such a thing would help them sell more such devices.
>
> Ken Pogran
>
> Harry Forsdick wrote on 6/25/23 9:22 AM:
>
> Ted,
>
> Re: On Sun, Jun 25, 2023 at 8:51 AM Ted Kochanski <tedpkphd at gmail.com>
> wrote:
>
>> ...
>>
>> Case in point -- yesterday I bought a new UPS at Microcenter -- two
>> different sales assistants were unable to understand the ratings of the
>> various products -- specifically the relationship between Watt - Hours,
>> Joules, and Watts although they could babble the manufacturer's PR-line
>> about pure sinewave power
>>
>
> I suspect most of the sales assistants at Microcenter didn't go to MIT,
> nor could they pass a PhD qualifier exam...  But, they probably know
> answers to questions most customers would ask.
>
> My best advice would be to do your research on your cell phone in the
> store on the product manufacturer's website for the particular product you
> are considering buying.
>
> -- Harry
>
> On Sun, Jun 25, 2023 at 8:51 AM Ted Kochanski <tedpkphd at gmail.com> wrote:
>
>> I'm willing to bet that just as a lot of the people who answer
>> queries for "local companies" are actually located in Bangaloru in India --
>> so too will a lot of the "gig" workers building and training the models
>> for local companies be Bangaloruan as well
>>
>> Once globalization was viewed as the way to democratize tech -- combining
>> local subject matter expertise with global technical competence
>>
>> The reality has been the global spread of the "moronocracy" -- wasting
>> everyone's time  --- in you having to provide for yourself the expertise
>> for the services [with the "assistance of remote customer servants"] which
>> at one time you could obtain locally
>>
>> Case in point -- yesterday I bought a new UPS at Microcenter -- two
>> different sales assistants were unable to understand the ratings of the
>> various products --
>> specifically the relationship between Watt - Hours, Joules, and Watts
>> although they could babble the manufacturer's PR-line about pure
>> sinewave power
>>
>>
>> Ted
>>
>
>
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