[Lex Computer & Tech Group/LCTG] Google customer service telephone

[David Lees]

Drew,
Thank you for posting the screenshot of Google One screen with the various
Help options.  Like you I have a lot more than 15 GB  storage and was not
aware of the extra support available when paying for 100 GB storage.

David Lees

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On Thu, Feb 22, 2024 at 3:26 PM Drew King (dking65--- via LCTG <
lctg at lists.toku.us> wrote:

> Yes, only I needed and surpassed the 15 GB storage limit and being an
> Android customer I use Google Desktop for Windows to access my primary
> documents that are stored there and I don't mind paying $19.99 per year for
> 100 GB of storage enhanced photo editing features like Magic Eraser in
> Google photos normally available only to Google phone owners the pixel and
> use of their VPN.
>
> Telephone tech support was basically an added bonus that I didn't know
> about when I signed up for what I needed.
>
> It works really well you can chat with them from your phone relatively
> quickly or just simply talk to them on the phone. And you can ask them
> questions that are about other Google products not just Google Drive.
>
> --
> Drew King
>
>
>
> On February 20, 2024 12:05:33 PM EST, Robert Primak <bobprimak at yahoo.com>
> wrote:
>
>> Google One offers a free plan with no subscription, with limited storage.
>> They heavily push their paid plan, even when you don't need the upgrade.
>> That is deceptive advertising.
>>
>> I use Google One (free) to back up my Android phone. (I would not back up
>> photos if I had a lot of them on the phone. Google Drive is better for that
>> purpose. Google Photos also works, but it now counts against you Drive
>> quota.)
>>
>> The free service does not include any phone support.
>>
>> Personally, for the rare occasions when I might need phone support, I
>> would not be paying for a subscription plan. Forcing people to do that is
>> just plain wrong, in my opinion.
>>
>> -- Bob Primak
>>
>> On Tuesday, February 20, 2024 at 01:03:38 AM EST, Drew King via LCTG <
>> lctg at lists.toku.us> wrote:
>>
>>
>> George, All,
>>
>> Any chance you pay for additional storage on Google Drive a feature
>> called Google One?
>>
>> Anyone who pays the minimum $1.99 a month for the basic 100 GB plan per
>> year gets telephone and chat technical support provided to them via the
>> Google one app.
>>
>> I can contact them about lots of topics and they always answer. I don't
>> always get the answer I want but I get someone to communicate with.
>>
>>
>>
>> Drew.
>>
>> On February 12, 2024 7:19:44 PM EST, George Gamota via LCTG
>> <lctg at lists.toku.us> <lctg at lists.toku.us> wrote:
>>
>> Guys
>>
>> I am going nuts trying to retrieve my Google account on my PC. I can get
>> it on my iPhone and can see the password, but the password does not work on
>> my PC.
>>
>> I have been trying literally for days with no luck.
>>
>> Does anybody have a telephone number for Google customer service?
>>
>> George.
>>
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