[Lex Computer & Tech Group/LCTG] iPhone software problem

[Steve Isenberg]

I suspect they will ask you to upgrade both phones. Current version is iOS
26.
-steve

On Fri, Jan 16, 2026 at 2:53 PM Peter Albin via LCTG <lctg at lists.toku.us>
wrote:

> Derek,
> You can call Apple support and they will walk you through any issues you
> have.
> Peter
>
> > On Jan 16, 2026, at 1:11 PM, Seth Silverman via LCTG <lctg at lists.toku.us>
> wrote:
> >
> > Hi Derek,
> >
> > Unless you changed something explicitly, I would expect the phone would
> use 5G by default.  To double check, you can go to Settings -> Cellular ->
> Cellular Data Options -> Data Mode.  Note, this is on iOS 26, but it should
> be similar.  You can also see the OS version  using Settings -> General ->
> About -> iOS Version.
> >
> > In general, if you are not seeing 5G and you expect to see it, you
> should contact your carrier.
> >
> >     -- Seth
> >
> >> On 1/16/26 3:32 PM, Derek Gardiner via LCTG wrote:
> >> Hi all,
> >> I have been setting up an iPhone 14 for my wife. I am having a problem
> because the menus for this phone do not agree with those for my iPhone 12.
> >>
> >> For instance I use my iPhone 12 in 5G mode where available. There is no
> setting to use 5G for the iPhone 14.
> >>
> >> Software revisions: the 12 has IOS 18.6.2.
> >> The 14 claims it is using IOS 18.6 but I wonder if it really is.
> >>
> >> Any suggestions about what I should do?
> >>
> >> Derek Gardiner
> >>
> >>
> >> Sent from my iPad
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