[Lex Computer & Tech Group/LCTG] iPhone software problem

[palbin24 at yahoo.com]

Derek,
You can call Apple support and they will walk you through any issues you have.
Peter

> On Jan 16, 2026, at 1:11 PM, Seth Silverman via LCTG <lctg at lists.toku.us> wrote:
> 
> Hi Derek,
> 
> Unless you changed something explicitly, I would expect the phone would use 5G by default.  To double check, you can go to Settings -> Cellular -> Cellular Data Options -> Data Mode.  Note, this is on iOS 26, but it should be similar.  You can also see the OS version  using Settings -> General -> About -> iOS Version.
> 
> In general, if you are not seeing 5G and you expect to see it, you should contact your carrier.
> 
>     -- Seth
> 
>> On 1/16/26 3:32 PM, Derek Gardiner via LCTG wrote:
>> Hi all,
>> I have been setting up an iPhone 14 for my wife. I am having a problem because the menus for this phone do not agree with those for my iPhone 12.
>> 
>> For instance I use my iPhone 12 in 5G mode where available. There is no setting to use 5G for the iPhone 14.
>> 
>> Software revisions: the 12 has IOS 18.6.2.
>> The 14 claims it is using IOS 18.6 but I wonder if it really is.
>> 
>> Any suggestions about what I should do?
>> 
>> Derek Gardiner
>> 
>> 
>> Sent from my iPad
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> 
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