[Lex Computer & Tech Group/LCTG] iPhone software problem

[Steve Isenberg]

Derek,
If you’re looking for a refurbished phone, consider backmarket.com.
I’ve bought two iPhones, and iPads from them.
Quality and support is excellent. They have a 30-day return policy (return
for any reason, no restocking charge) that I used once—the iPad I purchased
from them dropped in price a couple of days after it arrived. So I bought
the cheaper one, and returned the other (free shipping) for a full refund.
Harry recommended them to me a while ago.  It’s worth a look.
-steve
(My relationship with backmarket is only as a satisfied customer)

On Sat, Jan 17, 2026 at 7:44 AM Derek Gardiner via LCTG <lctg at lists.toku.us>
wrote:

>
> Many thanks to those who replied to my mail below with suggestions. I
> decided to just return the phone to Best Buy. I explained the problem to
> their associate and he forgave me the $45 restocking fee.
>
> It was a refurbished phone at a good price. I won't be doing that again!
>
> Derek Gardiner.
>
> On Fri, Jan 16, 2026 at 3:32 PM Derek Gardiner <
> derek.gardiner.02420 at gmail.com> wrote:
>
>> Hi all,
>> I have been setting up an iPhone 14 for my wife. I am having a problem
>> because the menus for this phone do not agree with those for my iPhone 12.
>>
>> For instance I use my iPhone 12 in 5G mode where available. There is no
>> setting to use 5G for the iPhone 14.
>>
>> Software revisions: the 12 has IOS 18.6.2.
>> The 14 claims it is using IOS 18.6 but I wonder if it really is.
>>
>> Any suggestions about what I should do?
>>
>> Derek Gardiner
>>
>>
>> Sent from my iPad
>
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