[Lex Computer & Tech Group/LCTG] iPhone software problem

[Harriet J. Cohen]

I'll second Steve's recommendation for backmarket.com. I bought an 
unlocked, refurbished Samsung Galaxy A35 from them. I had a few 
questions before I bought the phone and they responded promptly to them. 
They were also very helpful post-purchase, with suggestion as to how to 
transfer data from my old phone to my new one. The price was very 
reasonable.

I bought a phone in rated as in Excellent condition and, on arrival, it 
was indistinguishable from a new phone.

Harriet Cohen


------ Original Message ------
>From "Steve Isenberg via LCTG" <lctg at lists.toku.us>
To "Derek Gardiner" <derek.gardiner.02420 at gmail.com>
Cc "Lex Computer and Tech" <LCTG at lists.toku.us>
Date 1/17/2026 4:00:14 PM
Subject Re: [Lex Computer & Tech Group/LCTG] iPhone software problem

Derek,
If you’re looking for a refurbished phone, consider backmarket.com.
I’ve bought two iPhones, and iPads from them.
Quality and support is excellent. They have a 30-day return policy 
(return for any reason, no restocking charge) that I used once—the iPad 
I purchased from them dropped in price a couple of days after it 
arrived. So I bought the cheaper one, and returned the other (free 
shipping) for a full refund.
Harry recommended them to me a while ago.  It’s worth a look.
-steve
(My relationship with backmarket is only as a satisfied customer)

On Sat, Jan 17, 2026 at 7:44 AM Derek Gardiner via LCTG 
<lctg at lists.toku.us> wrote:
>
>Many thanks to those who replied to my mail below with suggestions. I 
>decided to just return the phone to Best Buy. I explained the problem 
>to their associate and he forgave me the $45 restocking fee.
>
>It was a refurbished phone at a good price. I won't be doing that 
>again!
>
>Derek Gardiner.
>
>On Fri, Jan 16, 2026 at 3:32 PM Derek Gardiner 
><derek.gardiner.02420 at gmail.com> wrote:
>>Hi all,
>>I have been setting up an iPhone 14 for my wife. I am having a problem 
>>because the menus for this phone do not agree with those for my iPhone 
>>12.
>>
>>For instance I use my iPhone 12 in 5G mode where available. There is 
>>no setting to use 5G for the iPhone 14.
>>
>>Software revisions: the 12 has IOS 18.6.2.
>>The 14 claims it is using IOS 18.6 but I wonder if it really is.
>>
>>Any suggestions about what I should do?
>>
>>Derek Gardiner
>>
>>
>>Sent from my iPad
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