[Lex Computer & Tech Group/LCTG] CVS

[Paul G]

Hi,

Yes, CVS has some issues with their various internal systems, either by
design or by choice.  I recently received an email from CVS documenting a
medical issue, and it contained my home address from 3 addresses past (not
just the . I went to the CVS web site and it showed they had my current
address.  After trying to figure it out, I simply printed it all out,
updated with large print marker and snail mailed their customer service/PR
folks who have now claimed they updated everything.  That remains to be
seen, but I hope they were not sending any physical mail (bills or records)
to the folks who live at my old address (which would technically be a HIPAA
violation? ;).

Paul


On Tue, Jun 1, 2021 at 12:17 PM Smita Desai <smitausa at gmail.com> wrote:

> And when I got Aetna for medical insurance – thru employer – CVS combined
> the ExtraCare account with my Aetna insurance profile and began sending me
> all this adverts for various meds. After multiple request from me to split
> out the two, CVS did not budge and I eventually changed the pharmacy.
> Smita
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