[Lex Computer & Tech Group/LCTG] HO printer troubles

[Robert Primak]

 Hi George, 
Recent article about HP printers being bricked by new firmware update:
HP rushes to fix bricked printers after faulty firmware update
https://www.bleepingcomputer.com/news/technology/hp-rushes-to-fix-bricked-printers-after-faulty-firmware-update/

 Impacted printers include HP OfficeJet 902x models, including HP OfficeJet Pro 9022e, HP OfficeJet Pro 9025e, HP OfficeJet Pro 9020eAll-in-One, HP OfficeJet Pro 9025e All-in-One Printer
Affected customers report that their devices display blue screens with "83C0000B" errors on the built-in touchscreen.

Yours is not listed, but this does not mean it isn't affected. But yours does look like a much less catastrophic failure than the HP OJ 9200 series printers have experienced. 
No idea how HP intends to fix this mess.
You may need to buy a new printer, the article says. Good luck finding the older firmware and rolling back to it.
When my PC BIOS updates, it keeps a copy of its old firmware onboard. This in a printer would take up precious onboard nonvolatile  memory, so they don't do that. So a rollback is not always possible. 
-- Bob Primak
    On Saturday, May 27, 2023 at 03:06:15 PM EDT, Drew King <dking65 at kingconsulting.us> wrote:  
 
  
George,
 
Try calling HP support.
 
800-752-0900
 
Hewlett Packard likely does not want you to have older firmware, which is why they don't put it on their website. Perhaps a conversation with a human will get you a link to download an older version of firmware. Other than that, I do not know where you can acquire firmware.
 

 
 On 5/27/2023 2:47 PM, George Gamota wrote:
  
HP OfficeJet pro 9010
 -- 
 Drew King   
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