[Lex Computer & Tech Group/LCTG] iPhone Storage Suddenly Disappears!

[Robert Primak]

Adam B. is most likely correct. I would do as he suggests, then do as Steve I. suggests, to make sure everything is OK in your actual Apple accounts.
As Adam notes, there are a lot of email scams going around surrounding iCloud storage. I get them in Yahoo email, even though I have never had an account with Apple (though some enterprising souls did a long time ago open accounts using my info.).
Do we need a Potpourri item or a brief announcement to our user group about this issue? (I'd like to let Apple users present this.) 
-- Bob Primak
    On Wednesday, October 25, 2023 at 02:03:44 AM EDT, Michael Alexander via LCTG <lctg at lists.toku.us> wrote:  
 
  Fellow members,
Until sometime this evening, I had 50 GB of iCloud storage for my iPhone, for which Apple extracted $0.99 per month from my credit card.  Then, without warning, Apple told me I had used up all of 5 GB of my 5 GB allotment (those are not typos! See screen shot, below.)
 
I recall having used ~13-14 GB of the 50 GB allotment.
When I go to Settings/iCloud, the storage info is more or less consistent with these new claims.
What’s going on?  What is the “+” appended to iCloud?  How can this be rectified?  Has my phone been hacked?
Thanks, in advance, for insights.
    Mike Alexander


 


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