[Lex Computer & Tech Group/LCTG] Seeking advice on wi-fi problem

[Alan Millner]

Your Arris modem, model TM722G has ethernet ports. That makes it compatible with lots of routers. I bought from Amazon a  set of EERO routers and mesh extenders, and am very happy with the coverage over our entire house and porch and garage, which is very spread out. Connect the central router to the modem via the ethernet port, then follow the easy instructions to bring up the network of extenders.
 
Alan Millner
amillner at alum.mit.edu
home 781-862-7893. cell 781-999-4346
48 North St., Lexington MA 02420




On Jan 1, 2024, at 7:33 PM, Bob Eckert via LCTG <lctg at lists.toku.us> wrote:

Michael Harris & Laura Kurland.
 
I had the identical problem with a Netgear range extender model Nighthawk AC3000 WIFI Mesh Extender (EX8000).
 
I was using a Netgear Nighthawk router..
 
The disconnect issue was NOT solved with firmware updates of the router and the extender, and the extender proved useless.
 
Bob Eckert
roberteckert at verizon.net <mailto:roberteckert at verizon.net>
Cell:     781-336-7377
 
From: LCTG <lctg-bounces+roberteckert=verizon.net at lists.toku.us> On Behalf Of Michael Harris via LCTG
Sent: Monday, January 01, 2024 6:58 PM
To: Lex Computer Group <LCTG at lists.toku.us>
Subject: [Lex Computer & Tech Group/LCTG] Seeking advice on wi-fi problem
 
Hello and HNY to all!
 
We have a RCN setup, installed several years ago and all owned by RCN (uh, Astound):
* Arris modem, model TM722G.
* Actiontec MoCA adapter, model ECB2500C.
* Netgear dual band wireless router, model WNDR4300.
 
But the wi-fi signal doesn't reach parts of our house. So we just bought a Netgear Nighthawk X4 Wi-fi Mesh Extender. When it's installed, the wi-fi signal strength is great -- but internet connectivity eventually disappears everywhere, and only returns when the extender is unplugged.
 
SO:
-- Could the Nighthawk extender be incompatible with our router?
-- Should we use a different extender? If so, what make/model?
-- Should we be getting an extender from RCN? 
-- Is part of the problem that our RCN setup needs upgrading?
     (one reason we rent the setup is that we want to be able to upgrade easily)
-- Other comments?
 
Thanks in advance for your sage advice,
-- Michael Harris & Laura Kurland
 
 
 
 
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