[Lex Computer & Tech Group/LCTG] iPhone Storage Suddenly Disappears!

[Adam Broun]

Sine you received this as an email and not a notification on your phone
there’s a good chance this is a scam, trying to get you to click on one of
the links in the email and give them your password.

I would go into Settings, click on your Apple ID then iCloud to see how
much storage you are actually using.  If it’s still well below 50gb then
that reinforces the theory.  Just delete the email.

If you already clicked on the link in the email, then change your iCloud
password immediately.

On the other hand if your storage really is full, that same screen will let
you see what’s using all the space and you can decide what to do from
there.

iCloud+ is a legitimate thing…they rebranded paid plans a while ago and
bundled some other services into it (
https://support.apple.com/guide/icloud/icloud-overview-mmfc854d9604/icloud#:~:text=iCloud%2B%20is%20the%20premium%20subscription,iCloud%2B%20and%20manage%20your%20subscription
.)


On Wed, Oct 25, 2023 at 08:22 Steve Isenberg via LCTG <lctg at lists.toku.us>
wrote:

> Mike,
> I urge you to either call or chat with Apple or visit them at their store
> in the Burlington Mall.  Today wouldn't be too soon.
>
> The https://support.apple.com/contact page on the Apple site lets you
> access "Billing and subscriptions"; look there, and from that page you can
> contact them by live Chat or a live Call.
>
> You should also check your credit card records to see when your most
> recent $.99 payment was made.
>
> Good luck, let us know how this turns out.
> -steve
>
> On Wed, Oct 25, 2023 at 2:03 AM Michael Alexander via LCTG <
> lctg at lists.toku.us> wrote:
>
>> Fellow members,
>>
>> Until sometime this evening, I had 50 GB of iCloud storage for my
>> iPhone, for which Apple extracted $0.99 per month from my credit card.
>> Then, without warning, Apple told me I had used up all of *5 GB of my 5
>> GB allotment* (those are not typos! See screen shot, below.)
>>
>> I recall having used ~13-14 GB of the 50 GB allotment.
>>
>> When I go to Settings/iCloud, the storage info is more or less consistent
>> with these new claims.
>>
>> What’s going on?  What is the “+” appended to iCloud?  How can this be
>> rectified?  Has my phone been hacked?
>>
>> Thanks, in advance, for insights.
>>
>>     Mike Alexander
>>
>>
>>
>>
>>
>> <https://overview.mail.yahoo.com/?.src=iOS>
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