[Lex Computer & Tech Group/LCTG] iPhone Storage Suddenly Disappears!

Adam Broun abroun at gmail.com
Wed Oct 25 08:05:22 PDT 2023


Sorry to hear that.  For what it's worth, I've found Apple's phone
support to be quite good and might be more time-efficient for you.


On Wed, Oct 25, 2023 at 9:40 AM Michael Alexander via LCTG <
lctg at lists.toku.us> wrote:

> Thanks for all your responses.
>
> For what it’s worth -- I hovered over the address on the email; it gave me
> apple.com.  So I’m becoming confident that Apple itself has shafted me.
>
> My latest charge card bill shows a $0.99 charge from Apple.  So a missed
> payment can’t be at fault unless Apple didn’t record the payment even
> though they charged me.
>
> I have a full schedule today and tonight.  Somehow, I’m going to have to
> fit in an appointment at the Apple store.
>
>
>
> On Wednesday, October 25, 2023, 9:18 AM, Robert Primak <
> bobprimak at yahoo.com> wrote:
>
>
> Adam B. is most likely correct. I would do as he suggests, then do as
> Steve I. suggests, to make sure everything is OK in your actual Apple
> accounts.
>
> As Adam notes, there are a lot of email scams going around surrounding
> iCloud storage. I get them in Yahoo email, even though I have never had an
> account with Apple (though some enterprising souls did a long time ago open
> accounts using my info.).
>
> Do we need a Potpourri item or a brief announcement to our user group
> about this issue? (I'd like to let Apple users present this.)
>
> -- Bob Primak
>
> On Wednesday, October 25, 2023 at 02:03:44 AM EDT, Michael Alexander via
> LCTG <lctg at lists.toku.us> wrote:
>
>
> Fellow members,
>
> Until sometime this evening, I had 50 GB of iCloud storage for my iPhone,
> for which Apple extracted $0.99 per month from my credit card.  Then,
> without warning, Apple told me I had used up all of *5 GB of my 5 GB
> allotment* (those are not typos! See screen shot, below.)
>
> I recall having used ~13-14 GB of the 50 GB allotment.
>
> When I go to Settings/iCloud, the storage info is more or less consistent
> with these new claims.
>
> What’s going on?  What is the “+” appended to iCloud?  How can this be
> rectified?  Has my phone been hacked?
>
> Thanks, in advance, for insights.
>
>     Mike Alexander
>
>
>
>
>
> <https://overview.mail.yahoo.com/?.src=iOS>
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